FREQUENTLY ASKED QUESTIONS
How can I return a product?
- We stand behind the quality of our seeds. If you're not satisfied with your purchase, we offer free returns within 30 days. After 30 days, returns are still accepted, but a shipping charge of $2.99 will be applied. See our full Return Policy HERE.
How do I track my order?
- Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
How should I store my seeds?
- To keep your seeds viable for as long as possible, store them in a cool, dry place, away from direct sunlight. An airtight container in a cool area, such as a basement or refrigerator, works well.
What payment methods do you accept?
- We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted through PayPal.
How can I contact customer support?
- You can reach us by email at contact@grahamgardens.com or call us at (888) 888-8888. Our customer service agents are available Monday through Friday, 9 AM to 5 PM EST. Or submit a contact request form HERE.
Do you charge for shipping?
- Yes, but only for orders under $25.00. If your order is under $25.00, you will be charged a shipping fee of $2.99, otherwise, shipping is free!
Where can I learn more about gardening?
- We provide resources on our website, including a beginner's gardening guide and planting tips. Check out our Gardening Guide for Beginners HERE.
If you have any other questions, don't hesitate to reach out to our team. We're here to help make your gardening journey a success!
